Both certification audits and surveillance audits are conducted by independent accredited  Conformity Assessment Bodies (CABs), meaning they are both classified as external audits. These audits provide an objective, third-party assessment of whether your management system meets the requirements of the applicable ISO standard in order to achieve or maintain Certification.

In this article, we’ll explore the differences between the initial certification and the surveillance audits, as well as why internal audits are essential, and show how ICExperts Academy’s Management System Internal Auditor online course equips you with the skills to conduct audits confidently and professionally.

Keep reading as we will cover:

What is a Certification Audit?

A certification audit is the first formal evaluation conducted by an accredited, independent Conformity Assessment Body (CAB), for an organisation wishing to become Certified. Its purpose is to verify that the management system meets the requirements of the relevant ISO standard, and a successful outcome results in the ISO Certification to the relevant standard being issued. Common standards include:

The initial certification audit is typically structured in two stages:

1. Stage 1 – Documentation Review: The auditor examines the organisation’s policies, procedures, and system design. This stage identifies gaps, evaluates readiness, and determines if the organisation is prepared for a full implementation audit.
2. Stage 2 – Implementation Review: The auditor assesses the actual operation of the management system. They review evidence, interview staff, and verify that processes are implemented effectively.

Upon successful completion, the organisation is awarded with the desired ISO certification, which is generally valid for three years. Once a year the CAB auditor returns for a surveillance audit. Upon completion of the third year of Certification, a Re-Certification audit is conducted to renew the 3 year Certification cycle. The re-Certification audit is similar to the initial certification audit, but is shorter, and not broken down into Stage 1 and Stage 2.

What is a Surveillance Audit?

After the initial certification, surveillance audits typically occur annually. Surveillance audits are not as extensive as the initial certification audit, but they serve a critical role in maintaining conformance and facilitating continual improvement.

Key points about surveillance audits:

Unlike the certification audit, which is more comprehensive, surveillance audits are more targeted. They may include sampling certain processes, reviewing a subset of documentation, or focusing on areas identified as high risk.

The Limitations of External Audits

While certification and surveillance audits are essential to achieve and maintain Certification, relying solely on external audits carries risks:

This is why organisations and independent professionals must focus on internal auditing capability. Internal audits provide continuous monitoring, enabling proactive detection and correction of issues before they impact external audits.

Why Internal Audits Are Essential – and Required!

Internal audits are a fundamental part of effective management systems, and are a direct requirement of the Management System Standards. They serve multiple purposes:

1. Early Detection of Nonconformities – Internal audits help identify process weaknesses, incomplete documentation, or misaligned procedures before they escalate into major issues or go to external audits.
2. Maintaining ISO Readiness – Regular internal audits ensure your organisation is always prepared for external certification or surveillance audits.
3. Supporting Continual Improvement – Findings from internal audits feed into management reviews and improvement initiatives.
4. Building a Conformance Culture – Conducting audits internally encourages staff to understand and follow the organisation’s own requirements and ISO requirements consistently, fostering accountability across the organisation.
5. Reducing External Dependence – Organisations with strong internal audit capabilities rely less on costly consultancy services for audit preparation or remediation.
6. Meeting ISO Standards requirements – Not conducting Internal Audits may result in a major non-conformance to organisations, jeopardising the Certification.

ICExperts Academy’s Management System Internal Auditor Course

Whether you are an internal staff member or an independent ISO consultant, ICExperts Academy’s Management System Internal Auditor online course provides the practical skills, resources and knowledge required to conduct effective internal audits.

Course Highlights:

Who Benefits from the Internal Auditor Course?

How Internal Audits Complement External Audits

Internal audits are not optional, but a mandatory requirement of ISO management system standards such as ISO 9001, ISO 14001, ISO 45001 and ISO 27001. Their purpose goes far beyond simply “checking the system”. Internal audits provide assurance that the management system is functioning as intended, identify areas for improvement, and help maintain readiness for external audits.

The internal audits are essential for maintaining the integrity, accuracy, and improvement of the management system, making them a valuable process in preparation for the external audits. Well-conducted internal audits will minimise the risks at external audits, improve the business, and help organisations be confident for the external audits.

Whether you’re a professional working across multiple organisations or an internal staff member responsible for conformance, the Management System Internal Auditor course from ICExperts Academy equips you with the skills, knowledge, and tools to conduct effective internal audits, maintain ISO readiness, and support continual improvement.

Invest in your skills today and build a strong foundation for long-term ISO conformance and business excellence.

Enrol here in the Management System Internal Auditor Course

The post Understand the Difference Between Certification Audits and Surveillance Audits appeared first on ICExperts Academy.

These updates reflect growing global priorities around sustainability, climate resilience, and workplace wellbeing. For anyone studying, managing, or working with management systems, it’s important to understand what these changes mean and how to prepare for them.

In this article, we’ll cover:

Why Do ISO Standards Change?

ISO standards aren’t static, they evolve in line with global trends, risks, and stakeholder expectations. Typically reviewed every 5 to 10 years, updates aim to:

The upcoming revisions of ISO 14001 and ISO 45001 continue this cycle, sharpening the focus on environmental responsibility and occupational health and safety in a fast-changing world.

ISO 14001:2026 – Environmental Management Systems Update

Timeline and Transition

Key Areas of Change

While the standard is still under development, proposed updates include:

Preparing for ISO 14001:2026

To stay ahead:

ISO 45001:2027 – Occupational Health & Safety Management Systems Update

Timeline and Transition

Key Areas of Change

Expected focus areas include:

Preparing for ISO 45001:2027

Recommended actions include:

Comparing ISO 14001:2026 and ISO 45001:2027

Both revisions emphasise leadership, sustainability, and resilience, making them strategically important for modern organisations.

Why Preparing Early Matters

Waiting until the last minute often leads to unnecessary stress. By engaging early, professionals and organisations can:

Final Thoughts

The upcoming revisions to ISO 14001 and ISO 45001 highlight the evolving priorities in environmental and occupational health and safety management. Together with ISO 9001:2026, these standards reflect the growing importance of climate change, mental health, inclusivity, and governance in today’s business landscape.

At ICExperts Academy, we provide practical and accessible ISO training for professionals, business leaders, and teams who want to strengthen their knowledge of Environmental and Occupational Health & Safety Management Systems.

Our Management System Internal Auditor online course is built around the current ISO 14001:2015 and ISO 45001:2018 standards and is continuously updated as official revisions are released. Delivered in a self-paced format, the course takes a process-based approach, helping you build the skills to effectively audit and support your organisation’s environmental and workplace health and safety systems.

Stay up to date with the upcoming ISO 14001:2026 and ISO 45001:2027 revisions by exploring our Internal Auditor training or subscribing to our mailing list for updates.

The post ISO 14001:2026 and ISO 45001:2027 Updates and Key Insights appeared first on ICExperts Academy.

This article will walk you through:

No Changes Are Required Yet

The current ISO 9001:2015 standard is now undergoing a scheduled update by the International Organization for Standardization (ISO). These updates ensure that ISO standards remain relevant in a changing business and technological landscape.

The new version, ISO 9001:2026, is expected to be released in September 2026, and certified organisations will have a three-year transition window to shift from the 2015 version. That means certifications to ISO 9001:2015 will remain valid until September 2029, provided organisations continue to meet the current requirements.

Beware of “Updated ISO 9001” Training – It’s Too Early!

We’ve already seen some providers starting to market ISO 9001:2026 courses or updates, but these are purely speculative. The official standard hasn’t been finalised, and any training claiming to cover the new requirements cannot be accurate at this stage.

Until ISO officially publishes the updated version:

For now, your best strategy is to focus on mastering the current ISO 9001:2015 requirements, which are still in full effect and will provide a solid foundation for adapting to the next version when it arrives.

How You Can Prepare Now, Before the Update Is Released

There’s plenty you can do right now to ensure your ISO knowledge stays relevant and up to date, and it doesn’t require waiting for 2026.

1. Understand the Full ISO 9000 Family

ISO 9001 is just one part of the ISO 9000 series. By exploring how the different parts fit together, you’ll gain a deeper understanding of quality principles.

Recommended resource: Selection and Use of the ISO 9000 Family of Standards

This guide outlines a strategic approach to implementing a quality management system and includes seven key steps that support long-term success, from planning and documenting your QMS to improving and adapting it.

2. Learn How ISO 9001 Works for Smaller Organisations

Not every business has a large team or complex systems. The ISO 9001:2015 for Small Enterprises Handbook is an excellent resource tailored for SMEs, showing how to implement an effective QMS without unnecessary overheads.

3. Explore Integrated Management Systems

If your organisation follows multiple ISO standards, such as ISO 14001 (Environmental), ISO 45001 (Health & Safety), or ISO 27001 (Information Security), the Integrated Use of Management System Standards (IUMSS) guidance is ideal. It shows how to streamline your integrated systems for greater efficiency and better audit outcomes.

Should You Delay Studies or Certification Until 2026?

Short answer is NO, and here’s why:

A Process-Based Approach to Your QMS

One of the most effective ways to prepare for the ISO 9001:2026 update is to understand and apply a process-based approach to quality management, a key principle in both the 2015 and upcoming 2026 versions.

Many businesses and professionals make the mistake of treating ISO as a checklist of clauses. In reality, ISO 9001 is all about how your organisation delivers value through effective processes.

By understanding how to build and manage quality processes based on how your business or team actually operates, you’ll:

What Might Change in ISO 9001:2026?

While the new version is still being finalised, we already have clues based on ISO’s current direction:

These adjustments aim to reflect modern business challenges and global priorities, without reinventing the wheel. A strong foundation in ISO 9001:2015 will make adapting to the 2026 version straightforward.

Quick Recap: How to Prepare Now

Here’s your preparation checklist:

Stay Ahead of the Curve

At ICExperts Academy, we specialise in delivering practical, up-to-date ISO training designed for professionals, business owners, and teams looking to get the most out of their Quality Management Systems.

Our Management System Internal Auditor online training is based on the current ISO 9001:2015 standard and is regularly updated in line with official changes. This self-paced course follows a process-based approach, making it ideal for ensuring your Quality Management System remains aligned with current requirements.

Explore our Management System Internal Auditor course or subscribe to our mailing list to stay informed about the 2026 release.

The post Everything You Need to Know About the ISO 9001 Update in 2026 appeared first on ICExperts Academy.

So what exactly does this training involve, and what are the benefits of securing this qualification as a component of your Certification preparedness or maintenance? Our team at ICExperts Academy will be answering these questions, so stick with us as we outline the full strategic advantages of training in the ISO field for both business owners and professionals alike.

Benefits of Training in ISO Management Systems for Businesses

So what are the key advantages of ensuring you and your staff are equipped with training in ISO Standards? Here are just some of the highest value benefits of investing in training and equipping your business with its own Management System internal auditors.

1. Invest in in-house Management Systems internal auditors

Maintain a proactive approach to Management Systems improvements by investing in your own Management System internal auditors in-house. Having in-house Management System internal auditors offers a powerful advantage by combining deep operational understanding with agility and confidentiality. These auditors are familiar with the organisation’s specific processes, culture, and strategic goals. Issues can be addressed and followed up swiftly, reducing the time between identifying nonconformities and implementing corrective actions. Additionally, because they are part of the internal team, there’s often a higher level of trust and openness during audits, leading to more transparent discussions and more effective results.

Expert Tip: Remember that no auditors should audit the processes that they are directly involved in as that is not just a conflict of interest, but also does not add value to the business as the views tend to be biased.

2. Provide upskilling opportunities for staff

Losing highly skilled staff due to a lack of employee advancement opportunities is a concern for all business owners. Thankfully, with training, you can ensure your team members maintain access to upskilling opportunities that allow them to take on greater responsibilities within your organisation. With ISO training, these high-value team members can continue to hone new skills that will go on to benefit your organisation further.

3. Better understanding of business operations

In-house qualified Management System internal auditors would have a deeper knowledge of their organisation’s processes, culture, and context, therefore are better positioned to provide:

In addition, cross-auditing each other’s departments or operational areas can facilitate greater empathy and understanding across an organisation’s teams, improving organisational knowledge and communication.

4. Staff engagement

Foundational training in Management Systems and the main ISO Standards helps to better engage employees in your organisation’s Management System, promoting ownership and accountability which in turn supports system adoption and integration.

By engaging team members in your Management Systems and the internal audits, you can also ensure your staff uphold and become internal champions for the quality, safety, environment, and information security practices, depending on the ISO Standards you’ve invested in.

5. More efficient issue resolution

Establishing a Business Management System helps standardise operational processes and workflows, resulting in less confusion, smoother onboarding, and more effective task monitoring. When issues are identified during internal audits, having a trained internal auditor in-house ensures faster and more targeted follow-up on corrective actions. Their understanding of the organisation’s specific context enables them to resolve issues more efficiently and support continual improvement. In addition, staff training in Management Systems fosters a proactive mindset, encouraging team members to address risks and nonconformities before they escalate.

6. Greater confidentiality and trust

With an in-house Management Systems internal auditor, sensitive findings from internal audits are kept within the organisation. In addition, having an internal staff member conducting the internal audits may help employees feel more comfortable discussing issues openly with internal colleagues, supporting your organisation in establishing a culture built on trust and transparency.

Benefits of Training for Professionals in the ISO field

Have you been given the opportunity to upskill within the ISO space? If you’re contemplating enrolling in an ISO training course, then here are just some of the career benefits you can enjoy upon course completion.

1. Strengthen your professional CV

There’s a reason why professionals with a strong understanding of the ISO Standards and Certification requirements are highly sought after. The ISO Management System Standards are highly detailed documents that demand a working understanding of their respective Management Systems and the keys to effective implementation, auditing, and continual improvement.

If you can demonstrate experience with developing, implementing and maintaining Business Management Systems, you will be a far more valuable job candidate than others in your field that don’t have this additional experience. Completing a globally recognised course like our Exemplar Global recognised Management Systems internal auditor course also ensures your qualification is recognised worldwide, allowing for international opportunities. In this regard, an investment in ISO training courses is an investment in your own professional development, both in Australian and international job markets.

2. Upskill to enter new industries

Management Systems Internal Auditors must develop a variety of essential skills that are in-demand across many industries. This means that upskilling with ISO courses may help you qualify to enter new industries, expanding greatly on your professional opportunities.

There are also many different types of career pathways for professionals with internal auditor qualifications and training. From compliance managers to consultancy positions and even board positions for those looking to work within industry regulatory bodies, your internal auditor experience can be leveraged into more dynamic and high-opportunity roles.

3. Build stronger professional relationships

Management System internal auditors and compliance officers work closely with business decisionmakers, department leaders, and staff at every level. Your auditing and reporting responsibilities as a Management Systems Internal Auditor will also see you hone your interpersonal skills on the job, strengthening your ability to communicate and connect with professionals from all backgrounds and at all levels.

Even though every now and then you may find yourself dealing with difficult people during internal audits, these experiences are still highly valuable for your own professional development, and can help you build stronger relationships in professional spaces, both within your organisation and over the course of your future career.

4. Bolster your entrepreneurial skills

As Certification to ISO Standards provides many commercial benefits to business owners, equipping yourself with an understanding of ISO Standards and partnering with top leaders and stakeholders can provide professionals with greater insights into business management. This is optimal for anybody looking to start their own business later on in their career, or even for those looking to take on managerial roles in the future.

5. Establish stronger processes

Understanding how Management Systems work will naturally help you develop a good eye for process optimisation. This makes you an invaluable asset for virtually any organisation across any industry. No matter where you find yourself in the business landscape, one thing is always for certain: organisations will want to continue to evolve their systems and processes and adapt to change. Developing an ability to adeptly diagnose operational problems will make you a more competent and business-savvy professional.

How to Find the Ideal ISO Training Course for your Organisation

It’s important to make sure your shortlisted courses provide only the most up-to-date information and are taught by reputable and experienced ISO professionals. Look for course providers who offer robust digital materials to accommodate eLearners and overcome common online learning challenges that create barriers to digital course engagement.

Course providers should ideally be certified to ISO Standards like ISO 9001:2015 for Quality Management and ISO 27001:2022 for Information Security Management Systems. Certification to these Standards demonstrates that your course provider prioritises maintaining quality processes and products for their students and values their students’ rights to data privacy.

Finally, when it comes to ISO training courses, it’s essential to choose a course that is internationally recognised in the industry, such as being certified by Exemplar Global. Choosing ISO training courses certified by Exemplar Global ensures you receive high-quality, internationally accredited education that meets rigorous standards for content, delivery, and relevance.

These certifications are widely respected by employers and certification bodies, enhancing your credibility and career prospects in management systems auditing. Additionally, Exemplar Global supports ongoing professional development, helping you stay current with industry best practices and maintain your competitive edge.

As ISO Standards themselves are internationally recognised, the primary benefit of enrolling in an internationally certified training course is that your qualification and knowledge base will be applicable not only in Australia, but worldwide.

Secure Training at ICExperts Academy

At ICExperts Academy, our vision is to provide all of our students with internationally recognised eLearning training in ISO Management System Standards. We draw on over 18 years of industry experience to provide course materials that are up-to-date and with real-world case studies, helping you contextualise your knowledge better and put your new skills directly into practice.

Our course materials are also internationally recognised by Exemplar Global, ensuring that the qualifications we offer are relevant not only in Australian markets, but also globally. And best of all, our dedicated online learning platform makes accessing course content easy for students everywhere.

Want to gain ISO qualifications at your own pace? Then speak with our team at ICExperts Academy to learn more or to enroll online today.

The post The Strategic Advantages of Training in ISO Management System Standards appeared first on ICExperts Academy.

With growing technological transformation trends as more organisations seek to adapt to the digital age, there has never been a better time for organisations to invest in robust and efficient Management Systems to support the quality of their operations and outputs.

This is why understanding ISO Standards and auditing against their requirements for Certification to ISO Standards has been recognised as one of the most strategic upskilling opportunities for industry professionals. Business leaders and top managers who can provide expert insights into process or system improvements for their organisations are ultimately going to be a major asset.

A strong understanding of Certification and internal audit processes can also be valuable for professionals looking to qualify for promotions to department head or even shift their career path. If you’re looking to learn more about how Management System Internal Auditor training can elevate your career, read on as we highlight some of the top ISO career pathways available for professionals with knowledge of the ISO Standards, Management Systems implementations, and internal audit processes.

Top Career Pathways for Professionals with ISO Standards Internal Auditor Training

Top Industries for Management Systems Internal Auditors

Top Career Pathways for Professionals with ISO Standards Internal Auditor Training

Management Systems Internal Auditors

This could be a dedicated role in a large organisation, or part of the job responsibilities in an overarching position. Management Systems Internal Auditors perform a diverse role where the required knowledge may also be dictated by the industries or sectors occupied. 

At a foundational level, in addition to the core principles of conducting a Management System Internal Audit, Auditors are required to maintain a working understanding of the different types of audits as well as best practices for developing internal audit schedules. This requires Management Systems Internal Auditors to not only be detail-oriented and methodical, but also to have effective communication styles that allow them to connect with all staff and stakeholders across an organisation.

Quality or Compliance Managers

Both Quality Managers and Compliance Managers are required to maintain a robust understanding of ISO Standards and the auditing process. This is due to the nature of their work, usually including the responsibility over the Business Management System and its conformance to standards such as the ISO Management System Standards.

Quality Managers and Compliance Managers are an essential component of any organisation that’s looking to invest in Certification to ISO Standards. With globalisation trends adding more competitors to local markets, more Australian organisations are incorporating Certification objectives to their collective goals. This means that Quality Managers and Compliance Managers are poised to become two in-demand roles across the digital age, as Certification to the ISO Standards simultaneously becomes a higher priority for future-oriented organisations.

Professional Consultants

If working in-house isn’t your cup of tea, professionals with Management Systems Internal Auditor training may qualify to work as a Consultant in the ISO Management System Standards space. These third party service providers effectively support organisations in developing strategies for Certification to ISO Standards, implementing Management Systems and can also conduct internal audits of management systems to help clients reach their established business goals.

Being third party service providers, Professional Consultants have the opportunity to work with a diverse range of organisations and across industries. The exposure to different Management System projects is also ideal for people who enjoy continual learning and relish in problem-solving.

Senior Business Managers

Leadership commitment is essential for the implementation and maintenance of ISO Management Systems. For business owners and stakeholders who are looking to implement or uphold Management Systems, hiring senior management that understand the value of these systems and the continual improvement benefits of a well executed internal audit program can naturally aid in streamlining implementation initiatives as well as internal audit processes.

For professionals looking for business management positions in larger organisations or even transnational companies, internal auditor training can help move your CV to the top of the pile. This is because employers in these higher profile organisations commonly screen candidates for their proficiency with ISO Standards, as well as for competency that would enable candidates to effectively contribute to management reviews.

Entrepreneurs & Business Owners

Understanding the full commercial benefits of ISO Management Systems requires a certain level of business acumen. For this reason, internal auditor training can be just as valuable for aspiring entrepreneurs as it is for professionals.
 
As one of the primary benefits of internal audit processes is supporting business continuity, knowledge of ISO Standards and processes can also be beneficial for aspiring business owners. For startup entrepreneurs, having audit processes in place to support the longevity of your organisational operations can provide a vote of confidence for potential clients or even industry talent, helping you build your organisation sustainably.

Educators & Industry Body Representatives

At the highest level, professionals with Management Systems Internal Auditor qualification (and potentially other academic qualifications) can perform in directorial positions or participate in boards for industry bodies. These figures oversee the development of state and union regulations within a defined industry. 

Professionals may qualify for board positions with industry regulatory bodies by working extensively within an industry and becoming involved in industry events and other initiatives. Similarly, professionals may opt to further their careers within the ISO industry by seeking post-graduate degrees alongside Management Systems Internal Auditor training to take on roles as tertiary educators.

Top Industries for Management Systems Internal Auditors

Now that we’ve explored the top ISO career pathways, let’s take a look at which industries and sectors are poised to provide the most professional opportunities for Management Systems Internal Auditors in Australia.

Project Management

Internal Management Systems Auditors with project management qualifications are highly sought after across a range of industries in Australia, including commercial construction, civil engineering projects, and corporate projects. 

The main reason behind the growth in demand for management system internal audit skills across project management roles is simply because more industries are looking to invest in quality. These measures aid in upholding stakeholder expectations and confidence, and supporting risk management and mitigation processes across high-profile projects like civil works.

Manufacturing 

For materials and goods manufacturing, ISO Management Systems can aid in reducing operating costs whilst maximising efficiency and production chain outputs. Certification to ISO Standards like ISO 9001:2015 and ISO 14001:2015 is essential for future-oriented Australian manufacturers.

As manufacturers are also likely to implement Management Systems that incorporate multiple ISO Standards, experienced internal auditors are always recognised as a valuable resource within this industry.

Defence Industries

Qualifying for government tenders and other high-profile contracts typically requires organisations to maintain specific trust signals, including Certification to ISO Management System Standards.

For defence-related industries, Certification to ISO 9001:2015 is typically considered to be foundational for gaining tenders, with ISO 27001:2022 also being recognised for information technology and cybersecurity enterprises operating within the defence sector. Internal Management Systems Auditors play a key role in implementing and maintaining these dynamic systems, ensuring defence contractors are consistently equipped to take on competitive tenders.

Healthcare

In the healthcare industry, patient safety, regulatory compliance, safety of confidential and patient information, and quality of care are paramount – making Certification to ISO Management System Standards not just beneficial, but often essential. ISO 9001:2015 for Quality Management, ISO 45001:2018 for Occupational Health and Safety, and ISO 27001:2022 for Information Security are particularly relevant for healthcare providers and aged care facilities.

Internal Management Systems Auditors play a critical role in this industry, ensuring that these organisations continuously meet stringent internal and external requirements. Through regular audits and improvement initiatives, these professionals help healthcare organisations reduce risk, enhance service delivery, and maintain compliance with regulatory bodies, ultimately contributing to improved patient outcomes and organisational resilience.

Education

Australia’s education sector is governed by strict regulatory standards, primarily to support course completion rates for institutions at all learning levels. Across higher education in particular, internal audits and assessments are essential for maintaining course quality and ensuring graduates are well-prepared to enter the wider workforce.

Commence your ISO Career with our Internal Auditor Qualifications

With all the pathways and growth opportunities shared above, it’s clear to see that Management Systems Internal Auditor training is ultimately an investment in your own professional development. Knowledge on the ISO Standards and the Internal Auditing process can add value to your CV, namely by signalling to employers that you have the relevant experience and training needed to not only uphold but also to improve organisational processes.

Our team at ICExperts Academy strives to make sure that our courses provide only the most up-to-date modules and learning resources. Continuous improvements to course materials ensures that all of our internal auditor training provides only real-world templates for conducting internal audits and developing internal audit schedules. By providing all the most up-to-date theory teachings, insights and applications, our Management Systems Internal Auditor training gets you ready for all the realities of a career as an Internal Auditor, consultant, business leader, and all of the other career pathways we’ve outlined here today. 

Want to know more about your ISO career pathways and opportunities that may be available to you with our course qualifications? Then leave an enquiry with our team at ICExperts Academy.

The post Top ISO Career Pathways in Australia: What Opportunities are Available to you? appeared first on ICExperts Academy.

Traditionally, these audits have been conducted taking a clause-based approach, focusing on adherence to specific requirements set by the ISO Standards. However, with the release of ISO 19011:2018 (Guidelines for auditing management systems) in 2018, there has been a significant shift towards a more dynamic method known as risk-based auditing. 

This approach emphasises evaluating potential risks that could impact the management system’s performance and effectiveness, aligning more closely with the business’s strategic goals and the risk-based approach outlined in the ISO Standards.

Despite this change, it’s still common to find that many auditors continue to rely on traditional clause-based auditing methods. In this blog post, we will delve into the distinctions between risk-based and clause-based auditing. You’ll learn:

What is Risk-based Auditing?

Risk-based auditing represents a more dynamic and strategic approach to auditing that focuses on identifying and evaluating the risks that could impact the effectiveness and performance of a management system. Unlike the traditional clause-based auditing, risk-based auditing prioritises areas that are of greatest risk to the organisation’s objectives and goals not being achieved. Here’s an in-depth look at risk-based auditing:

Definition and Process

Advantages of Risk-Based Auditing

Challenges of Risk-Based Auditing

What is Clause-Based Auditing?

Clause-based auditing is a traditional approach in which auditors focus on verifying conformance against the specific clauses of the relevant ISO Standard. This method is straightforward and systematic, as it clearly defines the requirements that a business must meet to achieve and maintain certification.

Here’s an expanded look at clause-based auditing:

Definition and Process

Advantages of Clause-Based Auditing

Limitations of Clause-Based Auditing

What is the best approach – Risk-Based vs Clause-Based Auditing?

In the comparative analysis between risk-based and clause-based auditing, each approach offers distinct advantages and encounters specific challenges.

Clause-based auditing has served as the backbone of ISO audits due to its structured approach and clear benchmarks. However, the clause-based approach is dated and no longer suits the current business environment. As organisations and the ISO standards evolve, there is a growing recognition of the need for a more dynamic and results-oriented approach that not only ensures the standards requirements are met, but also promotes continual improvement, effectiveness in meeting organisational goals and providing real business benefits out of the auditing process.

The risk-based auditing better suits modern business practices, where flexibility and adaptability are key to success. By focusing on risk and its management, organisations can ensure they meet the requirements of the ISO Standards for Certification while also enhancing their strategic operations and resilience against disruptions.

Businesses are increasingly recognising the benefits of adopting a risk-based approach as recommended by ISO 19011:2018, as it empowers organisations to not just survive but thrive in today’s fast-paced and often unpredictable business environment.

Our Management System Internal Auditor Training is a practical eLearning course that teaches how to conduct effective Internal Audits taking a risk-based approach in accordance with the main ISO Management System Standards. Delivered via video lessons, this training combines theory, practical real-life examples, and templates, so even those new to the internal audit world can succeed when performing management system Internal Audits. Click here to find out more, or give us a call at 1300 614 897 for more details.

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In this blog, we’ll delve deeper into the unique applications and the difference between an audit and inspections or checks in the ISO world. You’ll learn:

A quick overview of audits, inspections and checks

Audits – The differences between Internal and External Audits

In the ISO context, audits are critical in ensuring that businesses meet the chosen ISO Standards requirements, and are mainly divided into two types: Internal Audits and External Audits.

Internal Audits:

Internal audits are conducted by or on behalf of the organisation for internal review. Their primary intent is to assess the effectiveness of a company’s processes, internal controls, and corporate governance. Internal audits are required by the ISO Management System Standards and need to be conducted regularly. Evidence of these audits (the reports) will be checked by the Certification auditor during the external audits.

Internal audits are pivotal in facilitating continual improvement of a business and its management systems by:

External Audits:

External audits, on the other hand, are performed by an independent organisation. In the context of ISO and Certification, they are conducted by a CAB (Conformity Assessment Body), a third-party accredited organisation, commonly known as Certification Bodies or Certifiers.

Certification to ISO Standards, such as ISO 9001 for Quality Management, ISO 14001 for Environmental Management, ISO 45001 for Occupational Health and Safety Management, and ISO 27001 for Information Security Management, can only be achieved if the business has a successful external/Certification Audit with a CAB. The primary purpose of these audits is to certify that the organisation’s management systems are effectively implemented and are meeting the requirements of the ISO Standard(s).

In summary, key aspects of external audits in the ISO certification context include:

Once a business has obtained ISO Certification(s), a three-year certification cycle commences. Throughout this period, the Certification Body will conduct annual Surveillance Audits to ensure that the Business Management System is still meeting the ISO Standard(s) requirements and the company’s operational needs. At the end of the three years, a re-certification audit is conducted to renew the Certification, and the cycle starts again.

Inspections – Understanding the role of these in organisations

An inspection generally involves observing a location or a product to confirm it meets applicable standards and other defined requirements. A typical example is site safety inspections, which primarily identify hazards and potential risks in a given setting and ensure that health and safety measures in a business premises are properly implemented and effective.

Inspections tend to focus on specific elements, such as physical conditions, safety, and/or equipment. 

Here are some critical aspects of inspections within the ISO framework:

Checks – Ensuring consistency on a routine basis

Checks are routine evaluations performed to ensure that the day-to-day operations of a business align with processes and relevant requirements. These are less formal than audits or inspections but are critical for maintaining consistent operational integrity. 

Regular checks help organisations monitor ongoing conformance with established protocols. They identify issues before they become significant problems and ensure that operational outputs consistently meet quality standards.

An example could be checklists that an organisation implement for verification of processes, such as a checklist for employee onboarding, to ensure all steps of the process are covered and nothing is missed.

Here are some benefits of performing checks:

If you’d like to learn more about other ISO terminology, check out this blog: Common ISO Terminology and Acronyms Explained.

Understanding common ISO terminology and the difference between an audit and inspection or checks is essential for any business aiming to uphold high standards of operational excellence. 

The effective integration of audits, inspections and checks ensures that businesses conform to the standards and are well-prepared for future challenges. Embracing these processes is not merely an ISO requirement but a strategic asset that drives continual improvement and competitive advantage.

You can learn more about Internal Audits with our Management System Internal Auditor Training. This is a practical eLearning course that teaches how to conduct effective Internal Audits of the main ISO Management System Standards. Delivered via video lessons, this training combines theory, practical real-life examples, and templates, so even those new to the internal audit world can succeed when performing management system Internal Audits! Click here to find out more, or give us a call at 1300 614 897 for more details.

The post Understand The Difference Between Audits, Inspections and Checks appeared first on ICExperts Academy.

One of the criteria for assessing potential partners and suppliers might be that their management system holds certification to one or more ISO Management System Standards. Suppliers are then expected to provide their Certificate(s), typically as a PDF document issued by the Certification Body. However, obtaining the certificate is just the first step, as ensuring their validity is crucial.

Steps to check if a Certification to an ISO Standard is valid

In this blog, you’ll learn about how to check if an ISO Certificate is valid:

The Different Types of Management System Certifications

Among the most popular Certifications are:

Check out our blog article to read more about what the ISO Management System Standards are and what is the process for businesses to achieve Certification.

Risks of an Invalid Certification

Working with suppliers with an invalid Certification poses significant risks to organisations across various fronts. Firstly, it can lead to operational disruptions and financial losses. Suppliers with forged or outdated Certifications may fail to meet expected quality standards, resulting in unsatisfactory outcomes such as delayed deliveries, and unhappy customers, just to name a few. In addition, businesses may face damage to their reputation if products or services provided by uncertified suppliers do not meet regulatory requirements or industry standards.

In addition, invalid Certification can also expose organisations to legal risks and contractual disputes. Regulatory authorities may impose penalties or sanctions on organisations that rely on invalid certification to demonstrate compliance with industry standards.

By verifying the validity of Certificates, organisations demonstrate their dedication to due diligence and transparency, fostering trust among stakeholders. Customers, suppliers, and partners can have confidence in the reliability and consistency of products and services provided by certified organisations.

Checking to See if a Certificate is Valid

There are a few ways to verify the authenticity of a Certificate. The three below can be conducted online: 

Since 2020, the International Accreditation Forum (IAF) made available a global online register. Any Certificate worldwide can be verified on the platform by searching the business name.

Go to IAF CertSearch and type the business name in the search bar. If the business is certified, it should show up. You can then click on the listing to validate the currency of the Certificate(s), accessing information like the Accreditation and Certification Body and the scope of the Certification.

This is considered the simplest and easiest way to verify that a Certificate is valid. However, it is important to note that you have a limited number of daily searches, and when that threshold is reached you’re requested to sign up.

You can also verify a Certification via the local Accreditation Authority websites. For Australia and New Zealand, the local authority is the Joint Accreditation System of Australia and New Zealand, also known as JASANZ.

To check if the Certification is valid, head to the JASANZ Certified Organisations Search on the JASANZ website. You can simply type in the organisation name and country and then click “apply”. All the valid Certifications for that business will appear, and again, you can click on the one(s) that you’re interested in to verify whether the status is active.

Another alternative is to verify an ISO Certificate directly with the Accredited Certification Body.

The first step here is to check that the provided Certificate holds the logo of a local Accreditation Authority for that region, such as JASANZ for Australia and New Zealand. A certificate holding an Accreditation Authority logo and/or IAF logo is recognised internationally.

Go to the website of the Accredited Certification Body, and look for a Certification search tool. Please note that this search process can vary significantly from Certifier to Certifier, with different website structures and required information. Also, not all Certifier websites provide this tool, and in these cases, contacting them could also be an option to ask for the validation of a Certificate.

For a thorough approach, as you do the online verification through the methods described above, be sure to look for the key points below:

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Conducting regular Internal Audits of the Management System is a requirement of the Standards in order to maintain Certification. As the business undergoes the annual audits with the Certifier, the auditor will also verify that the organisation is meeting this Internal Audit requirement. 

Our Management System Internal Auditor Training is a practical eLearning course that teaches how to conduct effective Internal Audits of the main ISO Management System Standards. With our course, you can achieve three levels of internationally recognised certificates, giving you the skills, competency, and tools you will need to perform effective Internal Audits.

Check out our Management System Internal Auditor training page to download the course guide, or give us a call at 1300 614 007 to find out more about the training.

The post How to Check if an ISO Certificate is Valid? appeared first on ICExperts Academy.

Achieving ISO Certification is not an isolated event; rather, implementing a Management System involves more than merely checking a box or displaying a certificate on the wall. It necessitates the development of a holistic system that is embraced throughout the business. Consequently, the actions taken after obtaining ISO Certification are just as crucial as the initial decision to implement the standard.

But what actually needs to happen after Certification is achieved?

Exploring the next steps after achieving ISO certification

In this blog about navigating the next steps after achieving ISO certification, you’ll get to learn the following: 

Understanding the ISO Certification audit cycle

The most common ISO Management System Certifications (i.e. to ISO 9001:2015, ISO 45001:2018, ISO 14001:2015, ISO 27001:2022 etc.) are issued for a period of three years.

Certification is achieved upon successful completion of the initial Certification Audits (also known as External Audits) conducted by an Accredited Conformity Assessment Body (CAB), consisting of Stage 1 and Stage 2 Audits:

Want to find out how you can achieve Certification? Read this blog and download the FREE Certification Process Diagram.

Organisations will be required to address any adverse findings from these audits in order to achieve Certification. Once this is done, the auditor will assess if the issues have been appropriately addressed. If there are no further gaps, the CAB will issue the organisation with its ISO Certificate(s).

12 months after the initial Certification Audits, the CAB will conduct the first Surveillance Audit. The same process is followed for two consecutive years after the initial Certification.

Surveillance Audits are less intensive than the initial Certification audits. They are a “snapshot” in time of the auditor’s review to ensure the management system still meets the main elements and intents of the ISO Standard(s). Not every element will be reviewed during a surveillance audit. If there are any gaps, a non-conformance is raised and the organisation is responsible for addressing such issues to ensure ongoing Certification.

At the end of year three, the management system will undergo a Recertification Audit. This process is similar to the initial Certification Audits, but a bit shorter and only one audit visit – which can happen over a few days, depending on the standards, business size and risks. The aim is to verify that the management system continues to fully conform to all requirements of the Standard(s). Upon a successful outcome, the CAB will provide the organisation with a newly issued certificate, and the 3-year Certification Cycle starts over again.

Ongoing management activities required by organisations

To maintain ISO Certification and conform with the requirements of the ISO Standard(s) (to achieve successful annual audit results), a few activities need to be conducted on a regular basis.

Any identified gaps in the organisation’s system can result in major or minor non-conformances OR improvement opportunities raised by the auditor. Depending on the severity of the identified issue, the organisation can be at risk of losing its ISO Certification as a consequence.

At a minimum, the following activities must be completed to maintain the Certification as per the standards requirements: 

1. Management review and business planning update
2. Regular internal audits
3. Check up on and resolve open issues

Below is a more detailed explanation of the base-line activities that should be conducted to meet the ongoing ISO management requirements:

1. Management Review & Business Planning Update

Management reviews are required to be conducted and documented on a regular basis (at least annually). As part of this review, organisations should revisit their business planning such as objectives and targets, and other strategic and essential documentation such as interested parties analysis, SWOT/PESTLE analysis, as well as their business risk and opportunity assessment etc. It’s important that these documents are not only reviewed but also up-to-date.

2. Regular Internal Audits

The ISO Standards state that internal audits have to be conducted by an individual who is independent of the business process being audited. Ensuring the internal auditor isn’t usually involved in the processes being audited maintains the objectivity and impartiality of the internal audit process. It’s important to note that external auditors may ask for proof of internal auditing competency, meaning that the internal auditor must be trained and deemed competent in conducting effective management systems internal audits.

Internal audits are useful to find out if your management system processes and documents are up to date, relevant and reflecting how the actual activities, services and operations are conducted in the organisation. When conducted effectively, they’re a great tool to facilitate continual improvement. It is essential to conduct internal audits regularly, for example, on a quarterly basis or as specified otherwise in the internal audit schedule.

The internal audit schedule needs to cover any system requirements as well as the requirements of the ISO Standard(s) and take a risk-based approach. Some businesses may opt to engage with an external consultant to conduct these audits, while others may choose to use their own internal resources (their employees).

However, for someone in the business to conduct internal audits, they need to be deemed competent to do so, and the first step is training. With our Management Systems Internal Auditor Training, you can study online and achieve three levels of internationally recognised certificates, including the one for competency after a successful assessment of your first internal audit by one of our experts. Our Internal Auditor training also provides the tools to develop all the skills and resources needed to become a competent internal auditor.

3. Check up on and Resolution of Open Issues

This should be a time for the organisation’s team to check on any “open” and/or “work in progress” issues raised in the previous external and internal audits, and plan actions to address and close them. When doing so, it’s important to pay special attention to issues reported in your previous external audits, such as Non-Conformances (NC), Opportunities for Improvement (OFI), or Observations (OBS).

For example, if the auditor finds that a previously raised minor NC has not been effectively addressed by the time of the next audit, it may turn into a major NC. A major system nonconformity can jeopardise your Certification.

Not sure what a Non-Conformance or Opportunity for Improvement is? Check out our Common ISO Terminology and Acronyms blog to find out!

How to plan the ongoing certification management activities

Conducting regular internal audits, management reviews, business planning updates and checking on any open issues is an excellent way to start with system ongoing management activities.

However, there is more to it and if you feel like you need a more structured approach, you can schedule the necessary activities in your calendar. For example, conducting employee performance reviews, documented team meetings, regular site safety inspections, etc.

If you want to know more about creating a successful Internal Audit schedule, you can read 5 useful tips here.

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Conducting Internal Audits of the Management System is a requirement to achieve and maintain Certification to an ISO Management System Standard. From a business perspective, you can benefit from qualifying your team to conduct these Internal Audits.

Our Management System Internal Auditor Training is a practical eLearning course that teaches how to conduct effective Internal Audits of the main ISO Management System Standards in accordance with the ISO 19011:2018 Standard. With our course, you can achieve three levels of internationally recognised certificates, giving you the skills and tools you will need to perform effective Internal Audits.

Check out our Management System Internal Auditor training page to download the course guide, or give us a call at 1300 614 897 to find out more.

The post Beyond the Badge: Navigating the Next Steps After Achieving ISO Certification appeared first on ICExperts Academy.

In this blog, we’re going to deep dive into what those holistic benefits are, so you can understand the full potential of internal audits. 

What is an Internal Audit?

An internal audit, also referred to as a first party audit, is a systematic and documented review of an organisation’s own processes. Internal audits will assess the effectiveness of an organisation’s processes, including internal controls, risk management, and governance. An Internal Audit is usually conducted by someone within the organisation who’s trained and competent to do so. Alternatively, a business may choose to engage an expert external consultant to conduct their internal audits.

In the context of ISO Management Systems, internal audits are a requirement to achieve and maintain Certification, and will be conducted against the requirements of the chosen ISO Standards as well as against the organisation’s own processes.

The main ISO Management System Standards (and that require Internal Audits) are: 

Want to learn more about how you can become qualified to conduct ISO Management Systems Audits? Read more here. 

However, even organisations that aren’t interested in the Certification journey will benefit from effective internal audits. In fact, such organisations can reap substantial holistic benefits from leveraging internal audits as a strategic tool to drive business growth. 

The Holistic Benefits of Internal Audit Processes on Business Continuity

Internal audit processes have a comprehensive impact on business continuity, transcending their conventional functions. These processes serve as a cornerstone for operational excellence by identifying areas for improvement and optimisation, thereby enhancing overall efficiency.

 Let’s have a closer look at what benefits internal audits can bring:

Streamlining Processes for Enhanced Efficiency

Central to the success of any organisation is the optimisation of its processes. Internal audits play a pivotal role in this endeavour, carefully scrutinising workflows, procedures, and operational practices. By conducting in-depth process analyses, internal audits unveil inefficiencies, redundancies, and bottlenecks that hinder productivity. 

With this critical information in hand, businesses can make targeted improvements, streamline operations, and eliminate waste, leading to enhanced efficiency and resource optimisation. Ultimately, these efforts translate into substantial cost savings and a competitive advantage.

Strengthening Accountability and Responsibility 

In the pursuit of business continuity, building a culture of accountability and responsibility is paramount. Internal audits serve as catalysts for cultivating such a culture within organisations. The audit process encourages employees at all levels to take ownership of their processes and outcomes, knowing that their efforts will be subject to evaluation (audited). 

This heightened sense of accountability motivates individuals to perform at their best, proactively address challenges, and continually seek ways to enhance their contributions. Simultaneously, management is held accountable for the effectiveness of the systems they oversee, leading to improved leadership practices and a commitment to driving positive change.

Strategic Risk Management

Effective risk management is a cornerstone of successful business continuity and growth. Internal audits provide organisations with a comprehensive view of their risk management practices. During the audit, the frequency in which the risks are assessed will be checked, along with evidence that the risk processes and mitigation strategies are implemented. 

Armed with this knowledge, organisations can take proactive measures to mitigate risks, ensure business continuity, and safeguard against costly incidents. This strategic approach to risk management enhances organisational resilience, instils stakeholder confidence, and protects the organisation’s reputation.

Continual Improvement 

Internal audits provide valuable feedback that drives continual improvement within the organisation. By regularly assessing and reviewing processes, businesses gain insights into trends and patterns that affect performance. This data-driven approach allows them to identify strengths and weaknesses in their systems and make informed decisions to optimise performance continually.

The audit process encourages organisations to set improvement goals and track progress over time. In short, internal audits can promote a culture of continual learning, where employees and management are encouraged to seek innovative solutions, experiment with new approaches, and embrace change for the betterment of the organisation.

Want to learn more about how you can facilitate Continual Improvement with Internal Audits? Read more here. 

Organisational Alignment for Cohesive Growth

Internal audits help align different departments and functions toward common objectives. The audit process evaluates the level of adherence to established policies and procedures, ensuring consistency across the organisation. When all departments are aligned and follow the same standards, communication and coordination improve significantly.

By aligning processes and objectives, organisations can avoid duplication of efforts and conflicting priorities. This cohesive approach results in better resource allocation and a more unified organisational culture, where everyone is working together to achieve shared goals.

Data-Driven Decision Making 

Internal audits provide organisations with valuable data and insights about their performance and processes. Auditors collect and analyse data during the audit process, which helps businesses make informed and data-driven decisions.

Having access to reliable data enables organisations to identify areas that need improvement and prioritise initiatives that will have the most significant impact on business continuity. Data-driven decision-making allows for a more objective evaluation of performance and the effectiveness of strategies, leading to better outcomes and improved overall performance. 

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As businesses face an ever-changing landscape, the transformative power of Internal Audits provides the clarity and direction needed to thrive and excel in the pursuit of sustainable growth and success. From a business perspective, you can benefit from qualifying your team to conduct these Internal Audits.

Our Management System Internal Auditor Training is a practical eLearning course that teaches how to conduct effective Internal Audits of the main ISO Management System Standards in accordance with ISO 19011:2018. With our course, you can achieve three levels of internationally recognised certificates, giving you the skills and tools you will need to perform effective Internal Audits.

Check out our Management System Internal Auditor training page to download the course guide, or give us a call on 1300 614 897 to find out more about the training.

The post The Holistic Benefits of Internal Audit Processes on Business Continuity appeared first on ICExperts Academy.