About Us

Internationally Recognised ISO Management Systems Courses

Our Mission

To provide practical and real-world Internationally Certified eLearning training courses for you to master how to effectively apply the requirements of the ISO Management System Standards.

ICExperts Academy Mission

Our Vision

To be your trusted provider of Internationally Certified eLearning Training in ISO Management System Standards.

Our Values

Learning & Growth

Quality & Professionalism

Continuous Improvement & Innovation

Student-focus & Value-adding

Simplicity without missing the details

Integrity & Trust

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15+ years of experience translated into practical online courses for you!

ICExperts Academy was born in 2020 from the desire to share over 15 years of experience and knowledge in the ISO Management Systems Consulting field in a practical and valuable way. Our expertise as one of the leading management consulting companies in Australia for the main ISO Management System Standards includes auditing, training, and especially consulting services through our ISO Certification Experts brand. We have helped more than 200 businesses to successfully achieve and maintain their Certification to ISO Management System Standards.

For years we have been working with other training suppliers to resell their courses, but no provider has met the quality we expect. They also tend to be heavily theoretical and academic, whereas we identified the needs of our clients for practical content to really focus on the application of the requirements in an organisation.

We design our courses to be practical, effective, and meet your expectations. We carefully thought of your entire journey, to make sure not only do you get the content and resources you need for each topic, but that the eLearning courses are delivered in an engaging way, through a user-friendly online training platform to make the experience seamless and enjoyable. We hope you enjoy our courses!

We are Certified to ISO 9001:2015

Our Business Management System is certified to the ISO 9001:2015 Quality Management Systems Standard, so you can have peace of mind knowing that we work in accordance with international quality standards to consistently deliver the best services to our customers.

Our ISO Courses are Internationally Recognised by Exemplar Global

We offer Exemplar Globar-recognised eLearning courses that combine technical knowledge and real working experience. Our practical online training will give you the knowledge and tools you need to start working with the main ISO Management System Standards.

Why Choose Us

Practical knowledge

Our ultimate goal is to provide practical and high-quality knowledge from real working experience, giving you the right tools to effectively apply management system standards requirements to your business.

Internationally Certified

Our courses are Internationally Recognised by Exemplar Global, which means that when completing our training, you’ll get a certificate that is recognised worldwide, adding incredible value to your career and professional profile.

Study at your own pace

We understand that your time is valuable, so we want you to make the most of it: our content is provided to you via easily digestible videos presented by a real facilitator, and you have the flexibility to watch them in your own time

Student support

We are a digital-native brand with real people to support you in your learning journey. You can be sure that when contacting us you’ll speak with a team that will go above and beyond to provide you with the best service.

Meet the Team

Erica Smith

Erica Smith

Managing Director

Clint Smith

Clint Smith

Strategic Director

Andressa Justo

Andressa Justo

General Manager

Amena Ashraf Profile Picture

Amena Ashraf

Business Support Coordinator

Edward Tirtowidjojo

Edward Tirtowidjojo

Management Accountant

Sarah Kammigan

Business Development Manager