Erica Smith

Erica is the Managing Director of ISO Certification Experts and ICExperts Academy. She has been helping businesses with their ISO Certification needs for over 20 years. Erica is also a Certified trainer, implementer and auditor for ISO 9001, ISO 14001, ISO 45001 and ISO 27001 standards. Erica primarily heads up the day-to-day operations of the businesses, and is also a current member of the Australian Organisation for Quality and Brand Integrity Committee.

Audit | Management Systems

Why is it Important to be a Competent Internal Auditor? Understand the ISO 19011:2018 Guidelines for auditing management systems Standard
ByErica Smith September 29, 2022May 17, 2023

Like many roles and processes in organisations, confidence in the audit process and the ability to achieve its objectives primarily…
ISO 27001 | ISO Standards

What is ISO 27001:2013? Understand the Information Security Standard
ByErica Smith May 24, 2022January 25, 2023

Get your questions about ISO 27001:2013 answered as you learn about the benefits and main clauses of this ISO Management…
Audit | Management Systems

5 Key Skills of a Good Management Systems Auditor
ByErica Smith February 17, 2022January 24, 2023

Technical knowledge isn’t the only characteristic businesses should consider when looking for a good internal auditor. Learn what the most…

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